Warranty Policy for Hunza Eyecare Products:

At Hunza Eyecare, we stand behind the quality and craftsmanship of our optical eyewear and fashion sunglasses. Our Warranty Policy outlines the terms and conditions regarding the warranty coverage for our products to ensure your satisfaction and confidence in your purchase.

1. Warranty Coverage:

– Hunza Eyecare provides a 3 days limited warranty on manufacturing defects for all our eyewear products. This warranty covers defects in materials and workmanship under normal use.

2. What is Covered:

– Manufacturing defects, including but not limited to:

  – Frame defects.

  – Lens defects affecting vision.

  – Hardware and component malfunctions.

3. What is Not Covered:

– Damage resulting from accidents, misuse, neglect, or normal wear and tear.

– Scratches on lenses or damage caused by improper cleaning.

– Changes in prescription or vision acuity.

– Lost or stolen eyewear.

4. Warranty Claim Process:

– To initiate a warranty claim, please contact our customer support team at contact contact@hunzaeyecare.com or call our helpline at.

– Provide the following information:

  – Order number.

  – Clear photos of the defect.

  – Description of the issue.

5. Evaluation and Resolution:

– Our customer support team will assess the provided information and guide you through the warranty claim process.

– If the claim is approved, we will offer a repair, replacement, or, if necessary, a refund, at our discretion.

6. Shipping Costs:

– Customers are responsible for the cost of shipping items for warranty evaluation. However, if the warranty claim is approved, and a replacement is issued, we will cover the cost of shipping the replacement product.

8. Proof of Purchase:

– A valid proof of purchase (order confirmation or receipt) is required to claim warranty coverage.

9. Amendment of Terms:

– Hunza Eyecare reserves the right to amend or modify this warranty policy at any time. Any changes will be communicated through our website.

Thank you for choosing Hunza Eyecare. We are committed to providing you with high-quality eyewear, and our warranty policy reflects our dedication to your satisfaction and confidence in our products. If you have any questions or concerns, please don’t hesitate to contact us.

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